Shipping policy
IndexTsu Shipping Policy
At IndexTsu, we strive to provide a reliable and efficient shipping service so you receive your anime and manga-inspired products in perfect condition and within reasonable timeframes. Below are the details of our shipping policy:
Delivery Times Our shipments are handled through Correos de México. Delivery times vary depending on the recipient's location and can be estimated as follows:
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For most states of the Mexican Republic, the delivery time is approximately 15 to 25 business days.
It is important to keep in mind that these timeframes are estimated and may vary due to factors such as weather conditions, local holidays, and other unforeseen events. We will provide you with a tracking number once your order has been shipped so you can track its progress online.
Shipping Costs Shipping costs will be calculated at checkout, and the price will vary depending on the recipient's location and the weight of the purchased items. Be sure to review the shipping details before confirming your purchase.
Successful Delivery Correos de México strives to make successful deliveries. Please ensure you provide accurate shipping information, including a complete address and a contact phone number. If you are not available to receive your order, Correos de México may leave a notification for you to pick it up at a local post office.
Shipment Tracking Once your order has been processed and shipped, we will provide you with a tracking number so you can track the location of your package online. This number will allow you to stay informed of your shipment's status at all times.
Questions and Assistance If you have any questions or concerns related to your shipment, please do not hesitate to contact our customer service team. We are here to help and provide you with the necessary assistance.
At IndexTsu, we value our customers and work hard to ensure your shopping experience is as satisfactory as possible. We appreciate your trust in us and hope you enjoy your anime and manga-inspired products.